We understand that purchasing an AV or security system for your organization can be a sizable investment. That’s why excellent maintenance and support is essential to keeping everything running as it should and is the key to getting the best return on your original investment.
Introducing Managed Services program LightWerks Platinum Care, designed to maximize your audio-visual system’s uptime and to minimize your support staff’s maintenance burden while creating a predictable and budget-able cost structure. Depending on the level of support you need, our expert Support personnel – Engineers, Programmers, and Technicians – will keep you covered with remote monitoring, remote and onsite trouble resolution, and/or preventive maintenance visits, increasing the lifespan of your systems and eliminating the stress and cost of unnecessary down-time.
Depending on your system and choice of agreements, our support can include: