Training and Professional Development

LightWerks specializes in quality, custom, end-user training and professional development to fit the specific needs of your organization or school. We provide hardware, software, and technical training for end users, technical personnel, and administrators. Our certified trainers offer both in-person and remote training courses.

This standard training includes basic instruction on how to operate a newly installed AV system, but does not cover more advanced features. Once completed, end-users will be able to confidently use their AV solution for basic AV communication needs. 

This training is for Teams Room/Zoom Room systems from manufacturers such as Logitech, Neat, Poly, D-Ten, etc. The solutions usually involve an all-in-one sound and video bar, a touchscreen for control, and a display. During this course, the LightWerks Trainer will lead a single end-user, or group of end-users through a live, engaging professional development session covering the operational use, as well as best practices pertaining to the use of the conference room technology. The course ensures that end-users are able to confidently operate their all-in-one conferencing system so that they can create, join, screen share, and utilize a multitude of advanced features during hybrid meetings. 

This training is for rooms that involve a GUI (graphic user interface) and/or multiple sources and destinations.  Most often, these spaces are Teams Rooms/Zoom Rooms. Advanced system trainings are considered “advanced” because they usually include a Crestron or Extron control system that connects several manufacturers’ solutions to the system. These solutions also require individual training. (For example, an advanced system might include a Crestron touch panel controlling a projector, multiple displays, an interactive panel, a document camera, and a conferencing system.) During this course, the LightWerks Trainer will lead a single end-user, or group of end-users through a live, engaging professional development session covering the operational use, as well as best practices pertaining to the use of the advanced conference room technology. LightWerks takes pride in ensuring that everyone involved in the course has a sense of mastery over their new AV solution before we conclude the training! 

A multi-room training consists of an instructor guiding end users through the use of AV solutions that have been integrated in multiple spaces of an organization.  This may include rooms consisting of complex systems, all-in-one-systems, digital signage, and interactive flat panels. During these trainings, your instructor will guide you through your GUI(s), or graphic user interface(s), and instruct you on the operational use, as well as best practices pertaining to the individual components of your AV systems.  Your trainer will provide you with a schedule and training curriculum pertaining to this multi-room training.

During the digital signage training, the LightWerks instructor will lead a single end-user, or group of end-users through a live, engaging professional development session covering the operational use, as well as best practices pertaining to the use of the digital signage authoring software, such as BrightAuthor by BrightSign, and Carousel.

During the interactive display training, the LightWerks instructor will lead a single end-user, or group of end-users through a live, engaging professional development session covering the operational use, as well as best practices pertaining to the use of a SMART Board, Epson BrightLink or interactive display of any brand, including BenQ, Newline, Sharp-NEC, Cleartouch etc.